If you find we have not answered your questions or just want a chat then please get in touch.

Aquatci@live.com Or 1 (649) 432 AQUA ( 2782)   ( this is our WhatsApp number too)

We always endeavor to answer your questions as quickly as possible, but please remember that if we do not immediately respond it is because we are out on the boats relaxing, diving and chilling! If you do not hear from us within 24 hours please email us direct at aquatci@live.com

From Grace Bay area, go West on Leeward Highway and turn Left at roundabout signposted Venetian Road (next roundabout after the Graceway IGA). Continue on Venetian Road for approx 1.3 miles. Look on right for signs to Harbour Club Villas & Marina and then take the next Right turn (if you look up there is a big cream colored house on the hill above you ) where there is a  sign for Wymara villas). Take the Right turn immediately after the house number 12, where there is a small blue sing “Marina”. The boat is in the marina on the left hand side.

* Deposit on Reservation: A $189.00 per person deposit, plus tax, is required at time of reservation with the balance due 15 days before the first day of diving.

* For Private Charters and Closed Boats a deposit of $1000, plus tax, is required at time of reservation. The balance is due 30 days prior to the first day of the charter.

Dive Reservations

All dive reservations are for certified divers who have dived within the last 12 months and include tanks and weights only. To dive with us you will be expected to provide before your first day of diving:

• Proof of certification.
• Provide a credit card to open your “tab”. (Your tab covers any extra diving, equipment hire, purchases, staff gratuities, etc).
• A completed medical form will be required if aged 75 years or older. If any of the answers are YES, a doctors approval and signature will be needed and so it is worth reviewing the form and getting the required doctor’s approval ahead of time to ensure you will be allowed to participate.
• Have completed the Diver waiver which can be found at  https://www.waiverfile.com/b/AquaTCI

Instruction Reservations

PADI Resort Experience (DSD) or SSI Basic Diver

• You will need to complete some online paperwork and coursework, including a medical questionnaire before the course can start. A doctor‘s approval and signature on a medical form will be required if any of the answers are YES, so it is worth reviewing the form and getting the required doctor’s approval ahead of time to ensure you will be allowed to participate.
• Have completed the Diver waiver which can be found at  https://www.waiverfile.com/b/AquaTCI

All equipment is included.

PADI or SSI Open Water or Scuba Diver eLearning Course

We require:

• A printed copy of your certificate of completion.
• A completed medical form. (If there are any “YES” answers, a doctor’s signed approval is required).
• Have completed the Diver waiver which can be found at  https://www.waiverfile.com/b/AquaTCI
• Other PADI or SSI required forms which can be brought with you to island.

All equipment, certification card processing fee and log book are included.

Open Water or Scuba Diver Referral Dives

We require:

• A completed copy of your Referral Paperwork, including a copy of your original medical form.
• A completed medical form in relation to this part of the course (if there are any “YES” answers, a doctor’s signed approval is required).
• Have completed the Diver waiver which can be found at  https://www.waiverfile.com/b/AquaTCI
• A log book which can be purchased on island.
• Other agency forms which can be completed on island.

All equipment, and PADI or SSI certification card processing fee is included. If your referral is a Universal Referral, (non PADI or SSI ) we will complete your referral paperwork and this should be then returned to your original instructor who will issue your certification card.

Please note that if you intend to dive after your non PADI or SSI course then you need to have made arrangements with your dive centre for them to process your certification immediately.

Advanced Open Water Course, Advanced Adventurer & Combined Advanced Course with Specialties –

We require:

• To see proof of Open Water certification or equivalent from a recognized Scuba Diving Agency.
• Completed knowledge reviews or Certificate of Completion if eLearning.
• A completed medical form in relation to this part of the course (if there are any “YES” answers, a doctor’s signed approval is required).
• Have completed the Diver waiver which can be found at  https://www.waiverfile.com/b/AquaTCI
• A log book which can be purchased on island.
• Other agency forms which can be completed on island.

All equipment (excluding slates and cameras), and PADI or SSI certification card processing fee is included.

* Please note participants in diving or instruction under the age of 18 may be required to complete additional forms and will require all forms to be countersigned by a parent or guardian.

To ensure the best experience possible we keep our numbers small and as such any cancellation makes a difference, as both boat space and instructors for courses have been arranged.

We appreciate that sometimes things happen beyond your control and amendments or cancellations become necessary. Whilst we will try to accommodate any requested amendments these cannot be guaranteed. When calculating our cancellation charges we have tried to be fair and take into account all factors. However, we are sure you will agree it would be unfair for us to carry the burden of financial loss due to no fault on our part and therefore cannot recommend strongly enough taking out Holiday Insurance to cover these circumstances.

Private Charters – cancellations made 31 days or more prior to the day of diving will receive a full refund (less credit card and administration fees). Cancellations made 30 days or less and no-shows, are non-refundable.

All diving only and Instruction cancellations made 31 days or more prior to first day of diving will receive a full refund (less credit card and administration fees). Cancellations made 30 – 15 days prior to first day of diving receive 50% refund (less credit card and administration fees). Cancellations 14 days or less, no-shows, unused dives and/or package features due to premature departure, are non-refundable and non-transferable. All dive packages are non-refundable and non-transferable once you arrive on island.

Where ever possible, we will try to fill your spaces when you have to cancel. Where we are able to do this we are happy to provide you with a full refund ( less credit cards fees and administration fees).

In the event that we cancel due to weather/mechanical issues, etc, we would of course, provide you with a full refund.

* All eLearning passes and materials remain payable in full, irrespective of when the cancellation is made.